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SERVERS AND SPECIFICATIONS:

VOIP SIP Provider Voice Pulse MacroTalk Nextiva Accella Five9

Phone System Softphone- Xlite Hardphone- ATCOM 300

Predictive Dialer Vicidiale

Software

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• WEB and DATABASE – Debian 4.0
• ASTERISK DIALER – Debian 4.0 Portal: Web Base
• ASTERISK SIP – Debian 4.0 Portal:Free PBX

Asterisk SIP Server Inbound, Outbound and Blended call handling Outbound agent-controlled Full USA FTC-compliance capability Ability to have agents operate remotely Integrated call recording Three-Way calling within the agent application Scalable to hundreds of seats Ability to use standard Telco lines and VOIP trunks

Asterisk Dialer Inbound, Outbound and Blended call handling Outbound agent-controlled,broadcast and predictive dialing Full USA FTC-compliance capability Web-based agent and administrative interfaces Ability to have agents operate remotely Integrated call recording Three-Way calling within the agent application Scheduled call-backs:Agent-Only and Anyone Scalable to hundreds of seats Ability to use standard Telco lines and VOIP trunks

Hardware

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IBM x3250 M2 Express Server Intel Xeon Processor 3.0 GHz 1333 Mhz FSB w/ GMB L2 Cache 4GB PC 5300 667 MHz DDR2 SDRAM 500 GB 3.5” Hot-Swap Sata II HDD

Intel core 2quad Q8200 Intel core 2quad Q8200 4GB Kingstone RAM 500GB Hard disk Seagate Barracuda Dlink D6E – 530 T Gigabit 17” Benq LCD monitor

Intel quad core 3.0GHz Intel Motherboard 8GB Kingstone RAM 500GB Hard disk Seagate Barracuda Linksys Gigabit LAN

Internet Service Provider

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• Bayantel Communications
• Philippine Long Distance Telephone Company (PLDT)
• ASTERISK SIP – Debian 4.0 Portal:Free PBX

Main Data Line – Bayantel Communications Adtran E1 / Actelis

Back up Data Line – Philippine Long Distance Telephone Company ZyXel series 10Mbp SDSL(BOD)with 5 static IP

ROUTERS:	Cisco 1841 and Linksys RV042
SWITCHES:	3Com Gigabit switch 24ports (3 units), Linksys SR224 (2 Units), Linksys SD21
BATTERY BACK UP:	Ideal online UPS 3000va
SERVER DATA CABINET:	5 Layers with 4 Fans
SURVEILLANCE CAMERAS:	5 Cameras and can access anywhere remotely thru IP ,Server with Digital Video Recorder